UX, UI and product design for complex travel booking and operational software, for travel businesses in Saudi Arabia, the UAE and the wider GCC. English and Arabic are designed as two first-class experiences, by designers who work closely with engineers.
More services: Custom engineering · Digital transformation
English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese in our booking products.
Right-to-left layouts in our booking products, designed as a first-class experience next to English.
Local support around the clock for travel businesses across the GCC.
Good design decides which parts the user should never have to think about. We design the structure, the screens and the system behind them, in English and Arabic.
We create interface systems that remain coherent as the product grows, so the tenth screen feels like the first.
RTL affects more than text alignment. All of these must be considered.
Talk to the product team about your users, your workflows and the screens they need.
Blackrock builds travel technology for travel businesses in Saudi Arabia, the UAE and the wider GCC, with an office in Edinburgh.
Clarify the customer, business model, operational requirements and technical constraints before turning everything into screens.
Understand the people using the product. We use the research method appropriate to the decision rather than running workshops for their own sake.
Design the structure underneath the interface.
Our designers work closely with engineers so the system that ships matches the product that was designed.
Explore custom engineeringStakeholder interviews, an audit of the existing product and workflow mapping clarify the customer, the business model and the constraints.
User journeys, information architecture and task flows become wireframes and prototypes, with features prioritised.
Typography, colour, components and interaction states become one system, in English and Arabic, including accessibility.
Designers work closely with engineers so the system that ships matches the product that was designed.
We choose the research method that fits the decision, not a fixed set of workshops.
The back-office interface is often where employees spend most of their day. We bring the same attention to WebAdmin, finance and internal workflows as to customer-facing products.
Yes. We design English and Arabic as two first-class experiences. RTL affects more than text alignment: navigation, icon direction, data hierarchy, spacing, motion and component behaviour must all be considered. Our booking products support eight languages, with full Arabic RTL.
Both. The back-office interface is often where employees spend most of their day, so we bring the same attention to WebAdmin, finance and internal workflows as to customer-facing products.
Product discovery. We clarify the customer, business model, operational requirements and technical constraints through stakeholder interviews, an existing-product audit, competitor review, workflow mapping, a value proposition and product scope.
It depends on the decision in front of you. We use the research method appropriate to the decision rather than running workshops for their own sake, and we research with the people who use the product: agents, travellers, travel managers, operations teams, finance users and administrators.
That is the aim. Our designers work closely with engineers so the system that ships matches the product that was designed. If you also need the build, see our custom engineering service.
Yes. We create interface systems that remain coherent as the product grows: typography, colour, components, data tables, forms, responsive behaviour, interaction states and accessibility, with light and dark requirements where appropriate.