AMADEUS GDS INTEGRATION

Amadeus, connected to
the rest of your platform.

Blackrock connects Amadeus flight content to the customer, agent and operational experiences of travel businesses across the GCC: B2B, B2C and corporate booking, with ticketing, servicing and finance in the same workflow. Blackrock is an Amadeus Certified Commercial Application Partner for the Middle East and North Africa.

See it in: B2B booking · B2C web and apps · Corporate booking

250+ integrations across the travel ecosystem

  • Amadeus
  • Expedia
  • Hotelbeds
  • TravelgateX
  • WebBeds
  • RateHawk
  • TBO
  • flydubai
WHY IT MATTERS

More than an API connection.

A GDS integration has to fit into search, pricing, booking, servicing, user permissions, finance and the operational systems around it. Blackrock integrates Amadeus as part of that complete workflow, rather than treating the connection as an isolated technical project.

  • Before the bookingSearch and pricing run through your commercial rules and your users' permissions.
  • The booking itselfBooking, ticketing and servicing sit in one workflow, not in a separate tool.
  • Around the bookingFinance and the operational systems around it stay connected to every booking.
WHERE AMADEUS SHOWS UP

Amadeus flights for agents, customers and travellers.

Bring Amadeus content into the booking experience each audience actually uses.

Flight search and booking for your agents

Expose flight search and booking to agents alongside the client, credit and commercial controls of Blackrock B2B.

  • Agents search and book Amadeus flights
  • Client accounts, credit limits and permissions apply
  • Markups, commissions and service fees by client, market, supplier or product
Explore B2B booking
FARE PRESENTATION

Show fare families, not just prices.

Where the underlying content and your commercial set-up support it, Blackrock presents each fare with the detail behind the price.

  • Fare families and brands
  • Cabin
  • Baggage
  • Fare rules
  • Included services
  • Upsell options

Bring Amadeus into your travel platform.

See Amadeus connected to search, ticketing, servicing and finance, in a walkthrough with the right team.

AFTER THE SEARCH

Built for what happens after the search.

Booking, ticketing and servicing run in one workflow, with the references your operations team needs. Exact capabilities depend on your credentials, APIs and Amadeus configuration.

  • Booking and PNR creation
  • Ticketing context
  • Servicing and cancellation
  • Refund and exchange processes
  • SSR data
  • Operational references
MORE THAN ONE SOURCE

Amadeus does not have to be the only source.

Blackrock can combine GDS content with NDC and selected direct LCC connections behind a unified product layer.

Airline content

  • Amadeus GDS
  • Airline NDC
  • Selected direct LCC

Blackrock Connect

A unified product layer for your airline content.

Where it shows up

  • B2B booking
  • B2C web and apps
  • Corporate booking
  • WebAdmin and Finance
STRAIGHT ANSWERS

The details your engineers will ask about.

Capabilities follow your set-up.

The exact capabilities depend on your credentials, the APIs available to you and your Amadeus configuration. We start there, then design the workflow around what you can use.

  • Your credentials
  • The APIs available to you
  • Your Amadeus configuration
What the integration can do

Fare detail, where it exists.

Fare families, cabin, baggage, rules, included services and upsells are shown where the underlying content and your commercial set-up support them.

Bookings do not stay in a silo.

Flight bookings feed WebAdmin, CRM, corporate controls and finance, like every other Blackrock product.

Explore WebAdmin

Configured around your environment.

Workflows are configured around your environment and credentials. In our hybrid model you set up the platform yourself while our engineers handle everything specific to your business.

FROM SEARCH TO FINANCE

Not an isolated project.
One workflow.

Blackrock integrates Amadeus as part of the complete workflow: search, pricing, booking, servicing, user permissions, finance and the operational systems around them.

An aircraft wing above pink clouds at dusk
  • Amadeus Certified Commercial Application PartnerFor the Middle East and North Africa. One of our three certifications, with Expedia EPS and TRAACS.
  • 250+integrationsAmadeus is one of them, and NDC and selected direct LCC content can sit beside it.
  • B2B, B2C and corporateAn Amadeus connection can serve agents, customers and travellers.
HOW YOU GO LIVE

From your credentials to live bookings.

A hybrid model: configure the platform yourself, while our engineers handle everything specific to your business. You can be live in 2–6 weeks.

  1. 01

    Share your Amadeus configuration

    We start with your credentials, APIs and Amadeus configuration, because they decide what the integration can do.

  2. 02

    Shape the workflow

    Choose how search, fare presentation, ticketing, servicing, permissions and finance work for your business, with our engineers alongside you.

  3. 03

    Launch on your channels

    Go live for agents, customers or travellers, then add NDC or direct LCC content when you want more sources.

Timelines vary with scope, suppliers and custom work.

QUESTIONS

Questions about the Amadeus integration

Is Blackrock an Amadeus partner?

Blackrock is an Amadeus Certified Commercial Application Partner for the Middle East and North Africa. It is one of our three certifications, alongside Expedia EPS and TRAACS.

What decides what the Amadeus integration can do?

Your credentials, the APIs available to you and your Amadeus configuration. Exact capabilities depend on them, so we start there and configure the workflow around your environment.

Which parts of the booking lifecycle can it cover?

Workflows can cover booking and PNR creation, ticketing context, servicing, cancellation, refund and exchange processes, SSR data and operational references. Which of them apply depends on your credentials, APIs and Amadeus configuration.

Can I use Amadeus in B2C and corporate booking, not only for agents?

Yes. Amadeus content can sit behind Blackrock B2B for agents, behind customer-facing web and mobile experiences, and behind corporate booking with policy, approvals, traveller profiles and reporting.

Can I add NDC or low-cost carrier content alongside Amadeus?

Yes. Amadeus does not have to be the only source. Blackrock can combine GDS content with NDC and selected direct LCC connections behind a unified product layer.

How long does it take to go live?

Delivery is hybrid. You configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work.