Hotels
Rooms and stays that your customers search, compare and book in your own brand.
B2C WEBSITES AND MOBILE APPS FOR THE GCCYour travel brand.
Your travel brand.
Beautifully digital.
Blackrock Direct builds custom B2C travel websites and mobile apps for travel businesses in the GCC. They run on proven booking and connectivity infrastructure and are designed around your customers, your inventory and your market, in English and Arabic.
8languages in our booking products
250+integrations
24/7local support
NOT A WHITE-LABEL SITE
Not another white-label travel site.
Your customer should experience your brand, not your technology vendor. Blackrock combines established booking and connectivity components with bespoke product design, so you can launch faster without accepting a generic front end.
- Your brand up frontYour customer meets your brand and your inventory, not a vendor's template.
- Proven parts underneathEstablished booking and connectivity components do the heavy lifting.
- Bespoke design on topProduct design built around your customer journey and your commercial objective.
WEB, IOS AND ANDROID
One brand. Every screen.
Extend the same travel platform from the browser to the phone, with experiences designed for how customers actually book.
Fast, responsive booking experiences for modern browsers and devices
Fast web interfaces, in English and Arabic.
- Search and booking journeys
- Customer accounts
- Payments
- Promotions and loyalty integrations
- SEO-ready content architecture
- Accessibility and analytics
Mobile experiences designed for how customers use their phones
Extend the same travel platform into iOS and Android. Capabilities can include:
- Search and booking
- Saved travellers and booking management
- Wallet and voucher access
- Push notifications
- Loyalty and personalised offers
- Customer support, deep links and biometric login
Designed for English and Arabic from the beginning
English and Arabic product design is considered from the start, including:
- Native RTL layouts
- Localised content
- Currencies
- Date handling
- Regional payment requirements
- Eight languages across our booking products
Make it unmistakably yours.
See websites and apps built on Blackrock Direct, in a walkthrough with the right team.
WHAT YOU CAN SELL
Hotels, flights and more.
Blackrock Direct can surface the products relevant to your business. Product availability depends on your selected suppliers and integrations.
Flights
Flight search and booking on your own website and app.
Transfers
Ground transport alongside the stay.
Activities
Things to do at the destination.
Packages
Flights, stays and extras sold together.
Insurance and more
Travel insurance alongside the booking, and any other service your suppliers and integrations can connect.
- Insurance
- Other connected travel services
CONVERSION, NOT DECORATION
Built around conversion, not decoration.
We design the entire path from inspiration to confirmation. Design decisions are made around the customer journey and the commercial objective, not visual trends alone.
- Clear search
- Useful filters
- Honest pricing
- Strong mobile ergonomics
- Fast checkout
- Fewer dead ends
AI WHERE IT HELPS
AI where it improves the journey.
AI can help customers discover, compare and understand travel products, but it should not add friction or uncertainty to the booking. Blackrock can integrate AI-powered search, recommendations, support and content workflows where they add measurable value.
- AI-powered search
- Recommendations
- Customer support
- Content workflows
ONE BACKEND
One backend. Multiple customer experiences.
A B2C website, iOS app and Android app can share the same booking, customer, pricing and supplier infrastructure. That reduces duplicated logic and lets the experiences evolve together. Bookings from B2C channels then flow into WebAdmin and finance workflows, so operational teams see them without manual re-entry.
Customer experiences
- Website
- iOS app
- Android app
Blackrock Direct
One booking, customer, pricing and supplier backend
Your operation
- WebAdmin
- Finance workflows
YOUR BRAND FIRSTYour brand up front.
Your brand up front.
Blackrock behind it.
Custom design on proven infrastructure: your customers see your identity, your journeys and your inventory, while booking, connectivity and operations run on Blackrock.
- Web, iOS and Android on one backendShared booking, customer, pricing and supplier infrastructure.
- Straight into WebAdmin and financeB2C bookings reach your operations team without manual re-entry.
- Eight languages, native Arabic RTLLayouts, currencies, dates and regional payment requirements.
FROM DESIGN TO LAUNCH
How you go live.
A hybrid model: configure the platform yourself while our engineers handle everything specific to your business, and go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work.
- 01
Shape the experience
Set the customer journey and the commercial objective, then design your brand, website and app around them.
- 02
Connect your supply
Choose the suppliers and integrations behind hotels, flights and the rest of your product mix.
- 03
Launch web and apps
Go live on the shared backend, with bookings flowing into WebAdmin and finance.
QUESTIONS
Questions about Blackrock Direct
Is this a white-label travel site?
No. Blackrock combines established booking and connectivity components with bespoke product design, so your customers experience your brand rather than ours, and you avoid a generic front end.
Can one platform power my website, iOS app and Android app?
Yes. A B2C website, iOS app and Android app can share the same booking, customer, pricing and supplier infrastructure. That reduces duplicated logic and allows the experiences to evolve together.
Which travel products can I sell?
Blackrock Direct can surface hotels, flights, transfers, activities, packages, insurance and other connected travel services. What you can offer depends on the suppliers and integrations you select, and Blackrock has 200+ supplier connections.
Does it work in Arabic?
Yes. English and Arabic product design is considered from the beginning, including native RTL layouts, localised content, currencies, date handling and regional payment requirements. Our booking products support eight languages: English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese.
Do B2C bookings reach my operations team?
Yes. Bookings created through B2C channels flow into WebAdmin and finance workflows, so your operations team has visibility without manual re-entry.
How long does it take to go live?
Delivery is hybrid. You configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work.