Rate check before you commit
Reconfirm rate and availability before committing the booking, where the supplier workflow requires it. This helps manage the gap between the initial search response and the final confirmation.
HOTEL CONNECTIVITY FOR GCC TRAVEL BUSINESSESMore hotel supply.
More hotel supply.
Less integration overhead.
Blackrock Connect brings bedbanks, wholesalers, DMCs and direct suppliers behind one hotel search and booking architecture for travel businesses in the GCC. Searches run in parallel, properties are mapped, and your pricing rules apply after aggregation, so your front end does not need to understand each supplier separately.
See how it fits: Travel agencies · OTAs
250+ integrations across the travel ecosystem
- Hotelbeds
- Expedia
- WebBeds
- RateHawk
- TBO
- TravelgateX
CERTIFIED PARTNER
Certifications, not adjectives.
Expedia EPS
Certified technology partner, the first in the Middle East
Amadeus
Certified Commercial Application Partner for the Middle East and North Africa
TRAACS
Certified integration partner for integrated travel accounting
WHY HOTEL APIS ARE HARD
Every hotel API is different.
Blackrock builds a normalisation layer so your front-end products and operational systems do not need to understand every supplier separately.
- Supplier schemasEach supplier structures search and booking data its own way.
- Room naming and board basisThe same room and meal plan are named differently from one supplier to the next.
- Cancellation rulesCancellation terms are defined supplier by supplier.
- Availability and bookingAvailability behaviour and booking requirements are not consistent either.
NORMALISATION
One shape for every supplier.
The normalisation layer turns each supplier’s schema, room naming, board basis and cancellation rules into one structure, so your booking products and operational systems read hotel content one way.
- Response normalisation across supplier schemas
- Room naming and board basis in one vocabulary, depending on your mapping and content strategy
- Cancellation rules in a consistent structure
- Supplier-specific booking and amendment behaviour handled behind the layer
- Front ends and back office integrate once, not once per supplier
// Supplier A
{
"hotelId": "88213",
"roomName": "Deluxe Room, 1 Double Bed",
"mealPlan": "No meals",
"rate": "4300.00",
"cancellation": "Free until 12 Oct"
}
// Supplier B
{
"property_code": "DXB-4471",
"room": "DBL DELUXE ST",
"board": "RO",
"net_price": 4420,
"refundable": true,
"cancel_by": "10 Oct"
}{
"property": "prop_0142", // one mapped property
"room": "deluxe-double",
"board": "room-only",
"cancellation": { "free": true, "until": "12 Oct" },
"net": { "amount": 4300, "currency": "AED" },
"supplier": "supplier-a"
}Illustrative example, not a live endpoint.
MAPPING
Show each hotel once.
Hotel duplication is one of the biggest challenges in multi-supplier aggregation. Blackrock supports property mapping workflows and can integrate specialist mapping providers where required.
- Property mapping workflows across your suppliers
- Duplicates from different suppliers recognised as one property
- Specialist mapping providers, integrated where required
- Room and board normalisation, depending on the mapping and content strategy you choose
Bring your hotel supplier list.
We will walk through mapping, rate checks and your commercial rules with the right team.
SEARCH AND MONITORING
Search in parallel. Watch every supplier.
Run supplier searches in parallel and return useful results without exposing the complexity of the underlying connections. Know which supplier is slow, failing or returning poor availability.
- Parallel supplier calls with timeouts
- Caching, fallbacks and rate control within supplier-specific limits
- Response normalisation and search instrumentation
- Response time and error rate for each supplier
- Availability and timeout behaviour
- Search volume and booking conversion
FROM RATE TO CANCELLATION
Search is only the start.
Booking and cancellation, handled per supplier
Supplier-specific booking, amendment and cancellation behaviour is handled behind the connectivity layer, while the user experience remains consistent.
- Booking
- Amendment
- Cancellation
Content from the source that fits
Static hotel content can be enriched through supplier data, mapping and content partners, or client-owned content, depending on the architecture.
- Supplier data
- Content partners
- Your own content
Commercial control after aggregation
Apply pricing, client and supplier rules after aggregation rather than hard-coding them into each connection.
See markup rules in Blackrock B2BYOUR SUPPLIER MIX
Build the supplier mix around your business.
Bedbanks, wholesalers, DMCs, direct suppliers: choose the content each client sees, and change the mix without rebuilding your customer channels.
- 250+IntegrationsAcross the travel ecosystem, so the mix can follow your business.
- Expedia EPS certifiedCertified technology partner, the first in the Middle East.
- Rules above the connectionsPricing, client and supplier rules apply after aggregation, not inside each connection.
HOW YOU GO LIVE
From supplier list to live search.
A hybrid model: configure the platform yourself while our engineers handle everything specific to your business, live in 2–6 weeks.
- 01
Choose the mix
Pick the bedbanks, wholesalers, DMCs and direct contracts that fit your markets and clients.
- 02
Connect and map
We connect each supplier through Blackrock Connect and set up property mapping, with room and board normalisation where your strategy calls for it.
- 03
Set your rules
Apply pricing, client and supplier rules after aggregation, and decide which content each client sees.
- 04
Go live and watch
Launch to your channels, then use supplier monitoring to see who is slow, failing or returning poor availability.
Timelines vary with scope, suppliers and custom work.
QUESTIONS
Questions about hotel connectivity
Do I need a separate provider for hotel mapping?
Not necessarily. Blackrock supports property mapping workflows and can integrate specialist mapping providers where required. Room and board normalisation can also be incorporated, depending on the mapping and content strategy you select.
What happens when a supplier is slow or failing?
Supplier searches run in parallel, and the architecture can include timeouts, caching, fallbacks, rate control and supplier-specific limits. Connectivity monitoring can show which supplier is slow, failing or returning poor availability, including response time, error rate and timeout behaviour.
Is the rate I see in search the rate I book?
Search comes first and confirmation later, and there can be a gap between the two. Where the supplier workflow requires it, Blackrock reconfirms rate and availability before committing the booking, which helps manage that gap.
Do booking, amendment and cancellation work the same for every supplier?
Supplier-specific booking, amendment and cancellation behaviour is handled behind the connectivity layer, so the user experience stays consistent for your agents and customers.
Can I apply my own markups and client rules across suppliers?
Yes. Pricing, client and supplier rules are applied after aggregation rather than hard-coded into each connection. In Blackrock B2B you can set markups, commissions and service fees by client, market, supplier, product or channel.
How many suppliers can I connect, and how long does it take?
Blackrock has 200+ supplier connections across the travel ecosystem, and the mix is built around your business. Delivery is hybrid: you configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work.