THE BLACKROCK PLATFORM

One platform.
More ways to travel.

Blackrock builds travel technology for travel businesses in Saudi Arabia, the UAE and the wider GCC, and brings the customer experience and the operational systems behind it into one technology architecture. Choose the products you need today, add capabilities as the business grows and customise the parts that make you different.

Find your fit: Travel agencies · TMCs · OTAs · Startups · Enterprise

250+integrations across the travel ecosystem
8languages in the booking products, with full Arabic RTL
24/7local support for your team
2–6weeks to go live with the hybrid model

Timelines vary with scope, suppliers and custom work.

Modular where it should be. Integrated where it matters.

A travel business should not have to choose between a rigid all-in-one system and a collection of disconnected tools. Blackrock is designed to give teams a shared operating layer while preserving the flexibility to use different suppliers, channels and commercial models.

  • Choose what you need todayStart with the products that fit the way you sell, from B2B and Direct to Corporate, WebAdmin, Finance and CRM.
  • Add capabilities as you growNew products, suppliers and channels join the same operating layer instead of becoming another disconnected tool.
  • Customise what makes you differentWorkflows, integrations and interfaces are shaped around your business with our engineers, not squeezed into a template.
SELL AND OPERATE

Pick the products
you need.

Sell through B2B, Direct and Corporate. Run the business behind them with WebAdmin, Finance and CRM. Every product shares one architecture, so you can start with one and add the rest.

Blackrock B2B: booking and distribution for agents, branches and partners

A configurable platform for selling to your trade network, with your own markups, credit limits and client permissions behind every search.

  • Amadeus GDS, NDC and direct low-cost carrier fares with hotel supply in one search
  • Markups, commissions and service fees by client, market, supplier or product
  • Credit limits per client, with cash and credit customers side by side
  • Client accounts, branches and user permissions
Explore Blackrock B2B
HOW IT FITS TOGETHER

One architecture behind every screen.

Sell on any channel, run the business in one operating layer and connect to your suppliers once. Every product in the family plugs into the same architecture.

FIND YOUR FIT

Built around your business model.

B2B wholesaler. Retail agency. OTA. TMC. Corporate travel programme. New venture. Large enterprise. The same core technology can be configured around different customer types, approval models, credit structures, distribution channels and supplier strategies.

B2B wholesaler

Give trade customers a configurable booking portal with markups and credit set per client, and expose your inventory to downstream customers through API.

Often starts with B2B and WebAdmin.

Explore API distribution

See the platform on your kind of business.

A walkthrough with the right team: the products you need today, and how they grow with you.

AROUND THE PRODUCTS

Everything around the products.

Blackrock Connect

Connect hotels, flights, LCCs, NDC, transfers, activities, payment gateways, accounting tools and downstream customers through one architecture, with 250+ integrations across the travel ecosystem.

Explore connectivity
  • Amadeus
  • Expedia
  • Hotelbeds
  • TravelgateX
  • WebBeds
  • RateHawk
  • TBO
  • flydubai

Blackrock AI

AI agents embedded into CRM, customer support and operational workflows. Humans approve anything that moves money or messages a client.

Explore Blackrock AI

Customise what makes you different

Start with proven Blackrock technology and shape it around your business, from workflows and integrations to interfaces, infrastructure and entirely new products.

Explore custom engineering

Built for the GCC, in eight languages

The booking products support English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese, with full Arabic right-to-left layouts. Support is 24/7 and local.

  • English
  • Arabic
  • French
  • German
  • Spanish
  • Dutch
  • Italian
  • Portuguese
ONE OPERATING LAYER

Three ways to sell.
One way to operate.

Bookings from B2B, Direct and Corporate flow into WebAdmin and your finance workflows, so front office and back office run from the same system and nobody rebuilds the booking downstream.

Riyadh at night with illuminated towers and glowing avenues
  • 3Channels, one operating layerB2B, Direct and Corporate bookings flow into WebAdmin and your finance workflows, without manual re-entry.
  • Add products as you growNew products, suppliers and channels join the same operating layer instead of becoming another disconnected tool.
  • Keep your own suppliersUse different suppliers, channels and commercial models on one architecture.
HOW YOU GET STARTED

Start small.
Grow into the platform.

A hybrid model: configure the platform yourself while our engineers handle everything specific to your business. Go live in 2–6 weeks.

  1. 01

    Choose your starting products

    Pick what fits the way you sell today, from B2B, Direct and Corporate to WebAdmin, Finance and CRM.

  2. 02

    Connect and configure

    Bring suppliers, contracts and rates together through Blackrock Connect, then set up branding, markups, credit and business rules with our team alongside you.

  3. 03

    Launch, then extend

    Go live on your first channels, add products and capabilities as the business grows, and customise the parts that make you different.

Timelines vary with scope, suppliers and custom work.

QUESTIONS

Questions about the Blackrock platform

Do I have to buy the whole platform?

No. Choose the products you need today and add capabilities as the business grows. Blackrock is modular where it should be and integrated where it matters, so the products share one operating layer instead of living as separate tools.

Which product should I start with?

It depends on how you sell. Blackrock B2B serves agents, branches and partners, Blackrock Direct serves consumers on web and mobile, and Blackrock Corporate serves employees and travel managers. WebAdmin, Finance and CRM run the operation behind them. A demo is the quickest way to match your business model to the right starting point.

Do the products share data?

Yes. Bookings from B2B, Direct and Corporate flow into Blackrock WebAdmin, and from there into statements, invoices, credit and accounting integrations, so teams do not re-enter or reconstruct them by hand.

Can I keep my own suppliers and integrations?

Yes. Blackrock is designed to preserve the flexibility to use different suppliers, channels and commercial models. Blackrock Connect brings hotels, flights, LCCs, NDC, transfers, activities, payment gateways, accounting tools and downstream customers into one architecture, with 250+ integrations.

Does it work in English and Arabic?

Yes. B2B, Direct and Corporate support eight languages (English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese) and full Arabic right-to-left layouts.

How long does it take to go live, and what support do I get?

Delivery is hybrid: you configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work. Support is 24/7 and local.