Umrah operators
You run Umrah programmes and work with agents. Give each agent their own account, with the pricing, credit and permissions you set for them.
Explore Blackrock B2BWHO IT IS FOR
Built for the businesses behind pilgrimage travel.
Whichever you are, the platform underneath is the same.
Hajj agents
You look after every booking from sale to follow-up. See each booking, task and client record in one operational view.
Explore WebAdminB2B wholesalers
You distribute to agents and partners. Reach them through the B2B portal, or through API when they want to connect their own systems.
Explore API distributionOPERATOR TO AGENT
From operator to agent, on one booking.
Set pricing, credit and permissions once. Agents book in their own portal, and operations and finance work from the same booking, not from copies of it.
The operator sets
- Pricing and markups
- Credit limits
- Permissions per agent
One booking record
B2B distribution, WebAdmin operations and Finance reconciliation all work from it.
Agents and partners get
- Their own portal
- Booking history
- Statements and credit
- API access for partners
See how Umrah and Hajj fit your operation.
Tell us about your programmes and we will show you how the platform connects around them.
HOW IT CONNECTS
Connected to B2B, WebAdmin and Finance.
Distribution, operations and reconciliation each have a home in a Blackrock product. The screens below are those products.
Distribution in Blackrock B2B
Agents, branches and partners book through their own portal, on the pricing and credit you set.
- Agent, branch and user accounts, each with its own permissions
- Markups, commissions and service fees by client, market or product
- Credit limits, with cash and credit clients handled
- Booking history and statements for every agent
- Arabic and English, with full right-to-left layout
Operations in WebAdmin
Once an agent books, your team takes over in WebAdmin, with every booking, task and client in one place.
- Every booking in one operational view, with status and servicing history
- Tasks and queues with an owner, a priority and a due date
- Client and agent profiles with users, roles and credit
- Reports on bookings, sales and client activity
- An audit history behind every booking
Reconciliation in Finance
Statements, invoices and payments stay tied to the booking, so finance is not rebuilding it.
- Client statements and invoices with booking-level references
- Credit limits and available credit for each client
- Payments connected to the booking and the client account
- Reconciliation across booking, payment, supplier and accounting records
- Accounting integrations, including TRAACS where applicable
ONE PLATFORMUmrah and Hajj shouldn't need
Umrah and Hajj shouldn't need
a system of their own.
On one platform, distribution, operations and finance stay connected instead of split across separate tools.
- 250+integrations on the platformSuppliers, payment providers, mapping and finance systems.
- Arabic and English, nativelyEight languages across the booking products, with full right-to-left Arabic.
- Hosting includedHosting is part of the platform and is not billed separately.
QUESTIONS
Questions about Umrah and Hajj
Who is the Umrah and Hajj solution for?
Umrah operators, Hajj agents and B2B wholesalers who want distribution, operations and finance in one connected system.
Which Blackrock products does it connect to?
Blackrock B2B for distribution to your agents, WebAdmin for day-to-day operations, and Finance for statements, credit and reconciliation.
Can our agents book through their own portal?
Blackrock B2B gives each agent, branch and user their own account, with pricing, credit and permissions set for them. Wholesalers can also distribute to downstream partners through API.
Is it available in Arabic?
Blackrock's booking products support eight languages, including Arabic with full right-to-left layout, and are designed for Arabic and English from the start.
Can it be shaped around our programmes?
Blackrock B2B and WebAdmin are configurable, and our engineers can customise workflows, branding, integrations and finance around the way your business operates. A demo is the quickest way to go through your requirements.
How long does it take to go live?
Delivery is hybrid. You configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work.