Terms of Use

The terms that apply when you use the Blackrock Technologies website, including acceptable use, intellectual property, liability and governing law.

Last updated: 21 September 2026

These Terms of Use govern your use of the Blackrock Technologies website. Please read them carefully: they set requirements for how you may use it and limit our liability.

1. Who we are, scope and acceptance

1.1 The website at blackrockts.com, in its English and Arabic versions, is operated by Blackrock International CSP LLC, trading as Blackrock Technologies (Blackrock, we, us and our). The Website means that website, and Content means all text, graphics, images, product screens, demonstration data, software, code, design and other material on it.

1.2 These terms of use, and any notice that we post on the Website and that says it forms part of them (together, the Terms), apply to your use of the Website. By using the Website you agree to the Terms. If you do not agree, you must stop using it. Our privacy policy at /privacy (the Privacy Policy) explains how we handle Personal Data. It is a notice and is not part of the Terms. Your agreement to the Terms is not consent to the processing of Personal Data, and nothing in the Terms limits any right that you have under the Data Protection Laws.

1.3 The Terms cover use of the Website only. Blackrock's products and services, including its booking platforms, WebAdmin, supplier connectivity, custom engineering and AI agents (the Services), are provided to clients under separate written agreements (each a Separate Agreement). A Separate Agreement prevails over the Terms for the Services that it covers.

1.4 In the Terms:

2. Eligibility

2.1 The Website is intended for business and professional use. It is not intended for use by consumers.

2.2 You may use the Website only if you are at least 18 years old. The Website is not directed at anyone under 18, who must not use it or send us any information.

2.3 If you use the Website for an organisation, you confirm that you have authority to bind that organisation to the Terms. If you do not, you must not use the Website on its behalf.

3. Licence to use the Website

3.1 Subject to your compliance with the Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and view the Website and the Content for your own lawful business or professional purposes connected with Blackrock, namely evaluating Blackrock and the Services, considering or making an application to work or partner with Blackrock, requesting a meeting with us, contacting us, and making a report under section 17 (the Permitted Purpose).

3.2 You may print or download individual pages for internal business use, keeping all copyright and proprietary notices intact. Otherwise you must not copy, republish, distribute, modify or create derivative works from the Website or the Content without our prior written permission, except to the extent that Applicable Law allows and does not permit to be excluded by agreement.

3.3 We may revoke the licence at any time, and it ends automatically if you breach the Terms. All rights not expressly granted are reserved.

4. Acceptable use

4.1 You must use the Website only for the Permitted Purpose or as section 5.3 permits, and in accordance with the Terms and Applicable Law. You must not, and must not permit or assist anyone else to:

4.2 We may report any breach of this section 4 to the competent authorities and cooperate with them.

5. Intellectual property

5.1 Subject to section 5.2 and to any third-party licence terms that apply to software, fonts or other material on the Website, the Website and the Content, and all intellectual property rights in them (including copyright, software, design, database and trade mark rights), are owned by Blackrock or used by it under licence. Blackrock uses the names and logos of Blackrock and of its products and Services (the Marks) as trade marks or trade names, whether or not registered, and reserves all rights in them.

5.2 The names, logos and trade marks of third parties on the Website belong to their owners. They give you no licence or right to use them, and you must not use them in a way that suggests a relationship with, or endorsement by, their owners or Blackrock.

5.3 Except for the licence in section 3, the Terms give you no right in the Website, the Content or the Marks. You may link to the public pages of the Website if the link is lawful and does not suggest any endorsement by Blackrock, but we may withdraw this permission at any time. Any other use requires our prior written permission, except a use that Applicable Law allows and does not permit to be excluded by agreement.

5.4 If you provide any comment, idea, suggestion or other feedback about the Website, Blackrock or the Services, in a Submission (defined in section 7) or otherwise (Feedback), you grant Blackrock a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable and sublicensable licence to use, adapt, publish and otherwise exploit it for any purpose, without compensation and, to the extent permitted by Applicable Law, without attribution. To the extent permitted by Applicable Law, you waive, or agree not to assert, any moral rights in Feedback. You keep your own rights in it, and you confirm that you may grant this licence and that the Feedback does not infringe any third party's rights. This licence does not apply to Personal Data, which the Privacy Policy governs. Section 7.7 says what is not Feedback.

6. The Website is informational

6.1 The Website and the Content are general information about Blackrock and the Services. Browsing the Website, sending an enquiry or other Submission or receiving a reply from us is not an offer, quotation or contract for any of the Services and does not oblige us to supply any of them. We are bound to supply a Service only under a Separate Agreement.

6.2 Nothing on the Website is legal, financial, tax, regulatory, professional or travel advice. Take your own advice before acting on it.

6.3 Descriptions of features, functionality, integrations, availability, commercial or licensing models, pricing structures, implementation or go-live timelines, and figures or statistics about Blackrock, the Services or the market are general and indicative, may change at any time without notice, are not a quotation, warranty or guarantee of any result, and do not bind us unless they are set out in a Separate Agreement.

6.4 Product screens and demonstration data on the Website, and some of its images and illustrations, are illustrative. They do not necessarily show real clients, people, offices or results, and any names, figures or outcomes in them are examples only.

6.5 Statements about partners, integrations, suppliers and markets may have changed since they were published. We are not obliged to update them.

7. Enquiries and submissions

7.1 You may contact us through the contact form at /contact or by email, including by sending a job application to careers@blackrockts.com. Everything that you send us in this way is a Submission.

7.2 You are responsible for the accuracy of each Submission and for being entitled to provide the information in it, including any information about another person.

7.3 Do not include any of the following in a Submission, whether sent through the form or by email:

7.4 We may delete any information of a kind listed in section 7.3 without notice. Job applicants should send only the information reasonably required for us to consider their application.

7.5 We are not obliged to reply to, act on or accept any Submission, and we may decline any enquiry, partner application or meeting request without giving reasons.

7.6 We owe you no duty of confidentiality for a Submission unless a written confidentiality agreement or a Separate Agreement containing confidentiality obligations has been signed on behalf of Blackrock by an authorised representative. This does not affect our obligations about Personal Data under the Privacy Policy and Applicable Law.

7.7 An idea or suggestion about the Website, Blackrock or the Services that you volunteer in a Submission is Feedback, and section 5.4 applies. Feedback does not include information about your own products, technology or business, or about a proposed partnership, that you provide to support a partner application or other enquiry, or the contents of a job application. The licence in section 5.4 does not apply to them, and you keep your rights in them. We may use Feedback without obligation to you, and it creates no contract, partnership or right to compensation.

8. Privacy

8.1 Our Privacy Policy explains how we collect and use Personal Data through the Website and in our dealings with Business Contacts and job applicants. The Privacy Policy is a notice and does not form part of the Terms.

8.2 Personal Data that we process for a client through the Services is handled under the relevant Separate Agreement, not the Privacy Policy. If the Terms and the Privacy Policy conflict on the handling of Personal Data, the Privacy Policy prevails.

8.3 Nothing in the Terms limits or excludes any right that you have, or any obligation that we have, under the Data Protection Laws, including any right to complain to a regulator, to claim compensation or to bring proceedings before a court under those laws. Sections 11, 12, 18 and 19 are subject to this section 8.3.

9. Third-party links and services

9.1 The Website links to websites, applications and services that we do not own or operate (Third-Party Services), such as LinkedIn, X and Instagram, the AI assistants ChatGPT, Claude and Perplexity (which open in a new tab with a prepared question about Blackrock), and any other third-party website to which the Website may link.

9.2 Third-Party Services are run by others under their own terms and privacy policies. We do not control them, and a link is not an endorsement of a Third-Party Service or its operator or evidence of any relationship with it. We are not responsible for their content, availability, security or privacy practices, or for any loss that you suffer by using them.

9.3 Anything that you enter into an AI assistant, and any answer that you receive, is handled by its operator, not by us. Answers may be inaccurate, incomplete or out of date and are not statements made or approved by Blackrock.

10. Disclaimers

10.1 To the fullest extent permitted by Applicable Law, the Website and the Content are provided "as is" and "as available", without any representation or warranty of any kind, express or implied.

10.2 In particular, we do not warrant that:

10.3 You are responsible for your own equipment and connection and for precautions against harmful code. Nothing in this section 10 affects any right that cannot be excluded or limited under Applicable Law, or any liability referred to in section 11.4.

11. Limitation of liability

11.1 This section 11 applies to the fullest extent permitted by Applicable Law and to every claim arising out of or in connection with the Website, the Content or the Terms, whether in contract, tort or delict (including negligence and liability for harmful acts), breach of statutory duty or otherwise.

11.2 Subject to section 11.4, the Blackrock Group is not liable to you for any of the following, even if any member of the Blackrock Group has been advised of the possibility of that loss:

11.3 The Website is provided free of charge for information only. Subject to section 11.4 and to the extent permitted by Applicable Law, the total liability of the Blackrock Group to you for all claims arising out of or in connection with the Website, the Content or the Terms is limited to the direct loss that you actually suffer as a result of the act or omission complained of.

11.4 Nothing in the Terms excludes or limits liability for:

11.5 This section 11 does not limit or exclude any liability of Blackrock to a client for the Services under a Separate Agreement, which is governed by its own terms.

12. Indemnity

12.1 To the extent permitted by Applicable Law, you must indemnify the Blackrock Group against reasonable losses, costs and expenses (including reasonable legal fees) that it incurs directly as a result of a claim by a third party to the extent that the claim arises from your breach of any of sections 4, 5.4, 7.2 and 16.

12.2 This section 12 does not apply to the extent that the loss results from the fraud, gross negligence or wilful misconduct of a member of the Blackrock Group.

12.3 A member of the Blackrock Group that seeks an indemnity under this section will tell you of the claim within a reasonable time, may conduct its defence and settlement after consulting you, and may recover its reasonable costs of doing so from you. You must give reasonable help at your own cost.

13. Availability, changes and suspension

13.1 We do not guarantee that the Website, or any part or language version of it, will be available at any particular time or place. We may change, update, restrict, suspend or withdraw the Website or any part of it, including any Content, page, feature or language version, at any time and for any reason, with or without notice and, to the extent permitted by Applicable Law, without liability to you.

14. Termination or suspension of access, and survival

14.1 We may suspend, restrict or end your access to the Website at any time, with or without notice, including if we believe that you have breached the Terms or Applicable Law or that this is necessary to protect the Website, Blackrock or any other person. You may stop using the Website at any time.

14.2 When your access ends, the licence in section 3 ends immediately and you must stop using the Website. If your access ends because you breached the Terms, you must also delete any copies of the Content that you hold, except a copy that Applicable Law or a legal or regulatory record-keeping obligation requires you to keep, which remains subject to the Terms.

14.3 The end of your access does not affect any right, remedy or liability that accrued before it. Sections 1, 4, 5, 6, 7, 8, 9, 10, 11, 12, 16, 18 and 19, the restrictions in section 3.2, this section 14 and any other provision that by its nature is intended to survive continue to apply afterwards.

15. Changes to the Terms

15.1 We may revise the Terms at any time. A revised version takes effect when we post it on the Website and applies to your use of the Website after that, and the "Last updated" date at the top shows when it was last revised. It does not affect any dispute that began before it was posted or any Separate Agreement. If you continue to use the Website after a revised version is posted, you are treated as accepting it, to the extent that Applicable Law permits. If you do not accept it, you must stop using the Website. Please review the Terms each time you use the Website.

15.2 The Privacy Policy is not part of the Terms and is changed only as described in section 19 of the Privacy Policy.

15.3 This version of the Terms takes effect on 21 September 2026 and replaces the terms of use previously published on the Website.

16. Compliance with laws, sanctions and export controls

16.1 You must comply with Applicable Law when you use the Website, and you are responsible for complying with the laws of the place from which you access it. The Website is not an offer of any of the Services where that offer would be unlawful. We make no representation that the Website or the Content is appropriate or available for use in every country.

16.2 You must not use the Website, or download or export any Content, where doing so would breach any economic or trade sanctions, embargo or export control law that applies to you or to Blackrock.

16.3 You must not use the Website if you, or an organisation for which you act, are the target of any sanctions or embargo referred to in section 16.2 or are owned or controlled by a person that is. We may restrict access to the Website, and decline any Submission, where we consider this necessary to comply with Applicable Law.

17. Reporting infringement or misuse

17.1 To report Content that you believe infringes your intellectual property rights, or any other misuse of the Website (including a suspected security issue), email info@blackrockts.com or use the contact form at /contact, and say that it is a report under the Terms.

17.2 A report of infringement should give:

17.3 A report of misuse should say what you saw, and where and when. Sending a report does not permit you to access, copy or disclose data, or to test or scan the Website.

17.4 We may review any report and take any action that we consider appropriate, including removing or restricting access to Content and acting under section 14, but we need not reply or act. We handle Personal Data in a report in accordance with the Privacy Policy.

18. Governing law and courts

18.1 The Terms, and any dispute or claim arising out of or in connection with them, the Website or the Content (including non-contractual disputes and claims), are governed by the laws of the United Arab Emirates.

18.2 The competent courts of the United Arab Emirates have jurisdiction over any such dispute or claim, and you and Blackrock each submit to their jurisdiction. Nothing in this section prevents Blackrock from seeking an injunction or other urgent relief in any court of competent jurisdiction to protect its intellectual property, the security of the Website or its rights under section 4.

18.3 Nothing in this section 18 limits any mandatory right or protection under the law of the country where you live or use the Website, including any right to bring proceedings in the courts of that country or to complain to a data protection authority, where that law gives you that right and it cannot be waived by agreement.

19. General

Entire agreement

19.1 The Terms are the entire agreement between you and Blackrock about your use of the Website and replace all earlier terms and understandings about it. This does not affect any Separate Agreement or exclude liability for fraud.

Severability

19.2 If any provision of the Terms is found by a court or authority of competent jurisdiction to be invalid or unenforceable, it will be modified to the minimum extent needed to make it enforceable or, if that is not possible, deleted, and the rest of the Terms continues in force.

No waiver

19.3 A failure or delay by us in exercising a right or remedy is not a waiver of it, and a waiver is effective only if we give it in writing.

Assignment

19.4 You may not assign, transfer or sublicense any of your rights or obligations under the Terms without our prior written consent. We may assign or transfer any of ours to an Affiliate or to a successor to all or the relevant part of our business.

No third-party rights

19.5 No person other than you and Blackrock has any right to enforce the Terms, except that members of the Blackrock Group may rely on and enforce sections 10, 11 and 12. This applies to the extent that Applicable Law permits and does not affect any right that a person has under Applicable Law.

Force majeure

19.6 Blackrock is not liable for any failure or delay in performing its obligations under the Terms that is caused by an event beyond its reasonable control, including natural disaster, epidemic, war, terrorism, civil unrest, action of a public authority, sanctions, industrial action, and failure of power, telecommunications, hosting or internet services, including through malicious attack.

Notices

19.7 We may give notice to you by posting it on the Website, which takes effect when posted, or by email to the address that you gave in a Submission, which takes effect when sent unless we receive a message that it was not delivered. You must give notice to us by email to info@blackrockts.com or through the contact form at /contact, and it takes effect when we receive it.

Language

19.8 The Terms are published in English. Where an Arabic translation is provided, it is for convenience and, if the two differ, the English text prevails to the extent permitted by Applicable Law.

Interpretation

19.9 In the Terms, headings do not affect interpretation; including means including without limitation; a reference to a law is to that law as amended or re-enacted; and written or in writing includes email.

Permissions and consents

19.10 A permission or consent of Blackrock under the Terms is effective only if given in writing by an authorised representative of Blackrock. You may request one through the contact form at /contact or by email to info@blackrockts.com.

No partnership

19.11 Nothing in the Terms creates a partnership, joint venture, agency or employment relationship between you and Blackrock.

Electronic form

19.12 To the extent permitted by Applicable Law, the Terms and any notice or permission under them may be given and accepted in electronic form.

20. Contact

20.1 If you have a question about the Terms, or wish to give notice under them, contact Blackrock International CSP LLC, trading as Blackrock Technologies, at info@blackrockts.com or through the contact form at /contact. Job applications should be sent to careers@blackrockts.com. Requests about Personal Data should be made as described in the Privacy Policy.

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