Arabic and English, side by side
Full right-to-left layouts and Arabic labels and dates, in booking products that support eight languages: B2B, B2C and Corporate.
UNITED ARAB EMIRATESTravel technology built in the UAE.
Travel technology built in the UAE.
Built to go further.
From Dubai, Blackrock works with travel businesses across the UAE and wider GCC to launch, modernise and scale their digital platforms, with booking, connectivity, back-office, corporate and AI technology from one partner.
See how it fits: Travel agencies · TMCs · OTAs
45k+bookings every month
1.5k+B2B sub-agents
52platforms delivered
250+integrations
24/7 local support.
ON THE GROUND
Based in Dubai. Working across the GCC.
Dubai
From Dubai, we work with travel businesses across the UAE and the wider GCC.
24/7 local support
Around the clock, for the way travel operations run.
8 languages
English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese, with full Arabic RTL in our booking products.
4 offices
Dubai, Riyadh, Cairo and Edinburgh.
LOCAL MARKET KNOWLEDGE
UAE-based. GCC-minded.
Local market knowledge matters when the platform needs to support different currencies, Arabic, regional airlines, payment methods and travel-business operating models.
Different currencies
Pricing and currency configuration for each market, with markups, commissions and service fees by client, market, supplier, product or channel.
Regional airlines
Amadeus GDS, NDC and direct low-cost carrier fares in one list, with net and gross side by side.
Explore flight connectivityPayment methods
Cash and credit customers handled side by side, with credit limits per client. Payment gateways can connect through Blackrock Connect.
Travel-business operating models
Agencies, wholesalers, TMCs, OTAs and corporates all run differently. Start with the product that fits, then shape the rest with our engineers.
Explore solutions- Travel agencies
- Wholesalers
- TMCs
- OTAs
- Corporates
IN ARABIC
The platform, in Arabic.
Right-to-left layouts, Arabic labels and dirham prices, in booking products that support eight languages. The screens are illustrative.
Hotel search, right to left
Connect hotel supply through Blackrock Connect and show each client the right mix of inventory. Support can include:
- Negotiated or direct content
- Third-party suppliers
- Hotel mapping
- Rate checks before booking
- Cancellation policies
Amadeus GDS, NDC and direct low-cost carriers, in Arabic
Combine Amadeus GDS, NDC and direct low-cost carrier content in one agent experience, including regional airlines. Support can include:
- Branded fares and fare families
- Baggage and ancillaries
- Seat information
- Ticketing
- Cancellation and refund workflows
Price build-up, credit and payment on one screen
See the price build-up and the client's credit position where the booking is made.
- Markups, commissions and service fees, set per client, market, supplier, product or channel
- Credit limits, with cash and credit customers handled side by side
- Currency configuration for each market
- Booking approval where required
Build or modernise your travel platform.
See Blackrock working on your kind of business, in a walkthrough with the right team.
LAUNCH, MODERNISE, SCALE
Launch. Modernise. Scale.
Blackrock works with travel businesses across the UAE and wider GCC at every stage of their digital platforms: a first launch, a modernisation or the next stage of growth.
ONE PARTNER
One partner across the travel stack.
Blackrock combines customer-facing booking products with the connectivity, operations, finance and engineering capability behind them.
1What your customers use
2What supplies it
CERTIFIED PARTNERLocal knowledge.
Local knowledge.
Certified partner.
Certified technology for hotels, flights and travel accounting, and 250+ integrations behind one platform.
- 250+IntegrationsHotel suppliers, Amadeus, NDC, LCC and other travel services.
- Expedia EPSCertified technology partner, the first in the Middle East.
- Amadeus and TRAACSAmadeus Certified Commercial Application Partner. TRAACS certified integration partner for integrated travel accounting.
Reconciliation from days to hours
“Blackrock feels like an extra team that never sleeps. WebAdmin alone cut our reconciliation time from days to hours.”
Asrar
HOW WE START
From first call to go-live.
A hybrid model: you configure the platform yourself, while our engineers handle everything specific to your business, live in 2–6 weeks.
- 01
Tell us your plan
Launching, modernising or scaling: tell us where your travel business is today and what it needs.
- 02
Configure and customise
Set up branding, markups, credit and business rules yourself, while our engineers handle everything specific to your business.
- 03
Go live, then scale
Launch to your agents and customers, then extend with custom engineering as you grow across the UAE and the GCC.
Timelines vary with scope, suppliers and custom work.
QUESTIONS
Questions about Blackrock in the UAE
Where is Blackrock based, and who do you work with in the UAE?
From Dubai, Blackrock works with travel businesses across the UAE and wider GCC to launch, modernise and scale their digital platforms. We also have offices in Riyadh, Cairo and Edinburgh.
Does the platform work in Arabic?
Yes. Our booking products (B2B, B2C and Corporate) support eight languages, including English and Arabic (English, Arabic, French, German, Spanish, Dutch, Italian and Portuguese), with full Arabic right-to-left layouts.
Can you modernise an existing platform, or only launch a new one?
Both. Blackrock works with travel businesses to launch, modernise and scale their digital platforms, and combines customer-facing booking products with the connectivity, operations, finance and engineering capability behind them.
Can we offer regional airlines as well as Amadeus and NDC content?
Regional airlines are one of the local needs Blackrock builds around. You can combine Amadeus GDS, NDC and direct low-cost carrier content in one search, with 200+ supplier connections across the travel ecosystem.
How are currencies and payments handled?
Different currencies and payment methods are part of the local knowledge we design for. In Blackrock B2B you can configure pricing and currencies for each market and set credit limits, with cash and credit customers handled side by side. Payment gateways can connect through Blackrock Connect.
How long does it take to go live, and what support do we get?
Delivery is hybrid. You configure the platform yourself while our engineers handle everything specific to your business, and you can go live in 2–6 weeks. Timelines vary with scope, suppliers and custom work. Local support is available 24/7.